Privacy Policy for COAST Lifestyle

COAST Lifestyle is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our fitness studio, use our website, or interact with our services.

  1. Information We Collect
  2. We collect personal information from you in a variety of ways, including when you sign up for our services, book a class, visit our website, or communicate with us. The types of information we may collect include:

    • Personal Identification Information: Name, address, email, phone number, emergency contact details.
    • Health and Fitness Information: Medical history, fitness goals, membership status, progress reports.
    • Payment Information: Not Applicable. Current payment only through Bank Transfer or on the spot at our front office.
  3. How We Use Your Information
  4. We use the information we collect for the following purposes:

    • To provide and manage your membership and class bookings
    • To communicate with you about updates, promotions, and events related to our services.
    • To monitor and improve the quality of our services and facilities.
    • To comply with legal obligations and protect our legal rights.
  5. How We Protect Your Information
  6. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

    • Ensure separate access for Front Office/Admin Staffs.
    • Implementing firewalls and access controls to protect against unauthorized access.
    • Regularly reviewing and improving our security practices.

    However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. We use MindBody as our booking platform hence we will rely on their security practices as well.

  7. Sharing Your Information
  8. We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

    • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, email marketing services) to help us deliver services to you.
    • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request (e.g., subpoena, court order).
    • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
  9. Your Rights and Choices
  10. Depending on your location, you may have certain rights related to your personal data, including:

    • Access: You have the right to request access to the personal information we hold about you.
    • Correction: You can request that we correct any inaccurate or incomplete information.
    • Deletion: You may request the deletion of your personal information, subject to certain limitations.
    • Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

    To exercise your rights, please contact us at hello@coast-lifestyle.com

  11. Retention of Your Information
  12. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

  13. Changes to This Privacy Policy
  14. We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.